Our Commitment
At Riwayat, we believe beautiful design and accessibility are not opposing forces — they belong together. We are committed to ensuring our website is accessible to everyone, including people with disabilities, older users, and those using assistive technologies.
What We've Done
Our website has been designed and developed with accessibility in mind, including:
- Semantic HTML — proper heading structure, landmarks, and labels for screen readers
- Keyboard navigation — all interactive elements are reachable and usable by keyboard alone
- Sufficient color contrast — text and UI elements meet WCAG 2.1 AA contrast standards
- Alt text for images — descriptive text for all meaningful images
- Skip-to-content links — for screen reader users to bypass repeated navigation
- Focus indicators — visible focus states for keyboard users
- Responsive design — works across screen sizes and orientations
- Readable typography — clean fonts with adequate line spacing and sizing
Standards We Follow
We aim to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the international standard for web accessibility. While we work to be fully compliant, accessibility is an ongoing journey, and we continuously test and refine our Site.
Assistive Technologies We Test With
- Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
- Keyboard-only navigation
- Browser zoom up to 200%
- Mobile screen readers
Known Limitations
We acknowledge some areas of our Site may not be fully accessible at this time. We are actively working on:
- Improving image alt text consistency across all product photos
- Enhanced support for older browsers
- More descriptive labels on form fields
- Captions on video content (when added)
Browser & Device Compatibility
Our Site is designed to work with:
- Latest versions of Chrome, Firefox, Safari, and Edge
- iOS Safari 14+
- Android Chrome 90+
- JavaScript and CSS enabled
Accessibility Tips for Users
Increase text size: Use Cmd + (Mac) or Ctrl + (Windows) to zoom in
Use a screen reader: Built into most operating systems (VoiceOver on Mac/iOS, Narrator on Windows, TalkBack on Android)
Navigate by keyboard: Tab to move forward, Shift+Tab to go back, Enter to activate, arrow keys for menus
Feedback & Help
If you experience any difficulty using our Site, or have suggestions for improvement, please let us know. Your feedback helps us serve everyone better.
Email: support@riwayat.live
WhatsApp: +923334407906
Subject line: "Accessibility Feedback"
We aim to respond to accessibility-related queries within 2 business days.
Alternative Ways to Shop
If you prefer not to use our website, you can:
- WhatsApp us with what you're looking for — we'll send photos, prices, and place the order for you
- Email us your questions and we'll guide you through the process
- Have someone assist you while shopping
Continuous Improvement
Accessibility is not a checkbox — it's an ongoing commitment. We review and improve our Site regularly, train our team on accessibility best practices, and welcome feedback from our community to do better.