Welcome to Riwayat. By accessing or using our website at riwayat.live (the "Site") or making a purchase, you agree to these Terms of Service ("Terms"). Please read them carefully.
1. Acceptance of Terms
By using this Site, you confirm that you are at least 18 years old (or have parental consent), have the legal capacity to enter into a binding contract, and agree to comply with these Terms. If you do not agree, please do not use our Site.
2. Account Registration
You may create an account to enjoy a more personalized experience. You agree to provide accurate, current, and complete information and to keep your password secure. You are responsible for all activity under your account.
3. Products & Pricing
- All product descriptions, images, and prices are subject to change without notice
- Colors may vary slightly due to monitor/screen settings
- We reserve the right to limit quantities, refuse orders, or discontinue products at any time
- Prices are listed in Pakistani Rupees (PKR) inclusive of applicable taxes (where shown)
- International customers will see prices converted by their bank — final charge depends on exchange rate
4. Orders & Payment
Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion. We reserve the right to cancel any order for reasons including but not limited to:
- Pricing or product information errors
- Suspicion of fraud
- Inability to verify shipping address
- Stock unavailability
All payments must be made via the methods offered at checkout. We do not store full payment card details.
5. Shipping & Delivery
Shipping terms, costs, and delivery times are governed by our Shipping Policy. While we strive to meet estimated delivery dates, we are not liable for delays caused by couriers, customs, weather, or other factors beyond our control.
6. Returns & Exchanges
All sales are final unless otherwise stated. Limited exchanges are available for defective items as outlined in our Refund & Exchange Policy.
7. Intellectual Property
All content on this Site — including text, images, logos, designs, photographs, and code — is the property of Riwayat or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or use any content without our express written permission.
The "Riwayat" name and logo are trademarks of Riwayat. Unauthorized use is strictly prohibited.
8. User Conduct
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the operation of the Site
- Submit false information or impersonate others
- Upload viruses, malware, or harmful code
- Engage in scraping, data mining, or automated access
9. Reviews & User Content
By submitting reviews, comments, or other content, you grant Riwayat a non-exclusive, royalty-free, worldwide license to use, modify, and display that content. You confirm that the content is your own and does not violate any third party rights.
10. Limitation of Liability
To the fullest extent permitted by law, Riwayat shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any product purchased. Our total liability shall not exceed the amount you paid for the product in question.
11. Disclaimer
The Site and all products are provided "as is" without warranties of any kind, either express or implied. While we strive for accuracy, we do not guarantee that the Site will be uninterrupted, error-free, or virus-free.
12. Indemnification
You agree to indemnify and hold harmless Riwayat, its officers, employees, and partners from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of the Site.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan. International customers agree to this jurisdiction by placing an order.
14. Changes to These Terms
We may update these Terms at any time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the Site after changes constitutes acceptance of the new Terms.
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.
16. Contact
Questions about these Terms? Contact us:
Email: support@riwayat.live
WhatsApp: +923334407906
Website: riwayat.live